• As a Technology Platform Lead (TPL), you’ll be accountable for the technology strategy, engineering delivery, resilience and operational performance of a critical business platform. Working in a true “two-in-a-box” partnership with a Business Lead, you’ll have joint accountability for the delivery of the platform
• The business lead defines the platform’s priorities and outcomes, while the TPL leads how those outcomes are delivered through technology, jointly ensuring successful customer, colleague and business outcomes
• You’ll lead large engineering teams, drive platform modernisation, and ensure services remain secure, resilient and scalable. You’ll balance strategic technology investment with operational excellence, creating an environment where teams can innovate, deliver at pace and continuously improve
• You’ll work in a dual-leadership model with business lead. Collaboration with wider Group partners is encouraged to translate strategy into high quality outcomes quickly
• Ensure that the skills and capabilities in the team are what is needed for the future; articulate the skill-based vision of the future and the steps to get there
• Accountable for leading data and cloud transformation; delivering modern communications into a digital-first, omni-channel ecosystem. Simplifies legacy technology, reduces risk, drives platform resilience and builds cost effective systems with self-serve and federation principles
• Create a vision of a new future that brings significant change and improvements to how we serve our customers. Providing a roadmap for Platform activities that demonstrate (measurable) value and champion quality technical delivery using the portfolio of investment
• Role model Group Values, working to develop a strong leadership team. Drive continuous improvement and inspire people through authentic and visible leadership
• Empower the teams to ensure the right problems receive focus. Drive great benefits by using the Group’s agile approach. Use agile delivery tools and practices for oversight and reporting
• Ensure that safety and resilience of product is a priority through the backlogs and in the work, ensuring core governance requirements are met
• Ensure all decisions align with frameworks and Group standards outlined in approved change delivery methods and security policies
• Consider end-to-end economics and build compelling arguments for both run and change capabilities
• Provide exceptional leadership to the team, coaching and developing through change with a focus on empowerment and setting them up for success
• Demonstrate and role model financial accountability and efficient management of all Group resources

Benefits

• A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
• A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
• Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
• Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
• Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
• Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
• Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
• Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
• Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our ‘Your Tomorrow’ scheme. You can decide how much you save and get a say in where your contributions are invested.
• A strategic technology leader with strong engineering credibility has proven experience leading large-scale technology teams. They translate business ambitions into technology outcomes while maintaining resilience, risk, and control standards
• This role is a senior leadership position and an excellent opportunity for someone looking to step up or take on a new challenge. It requires strong commercial and technical judgement, the skill to shape perspectives at Executive level, and a clear focus on operational resilience, risk management and colleague engagement
• Skilled at building a world class engineering team
• Skilled in developing and maintaining customer journey improvements. Understanding and knowledge of frameworks
• Detailed knowledge of the relevant sector of the UK financial services market or customer/product group with an excellent understanding of the key drivers, issues and constraints of customer journeys
• Experienced collaborator. Ability to influence internal and external relationships (suppliers, regulators etc) to ensure progression of key business decisions. Using these skills to anticipate challenge to resolve complex issues and conflicting requirements
• Skilled at data driven decision making in order to explain the ‘why’ to a variety of audiences (including less technical audiences)
• Deep knowledge of the technology landscape, customer behaviour and emerging products and technologies
• Skilled and effective at building technical capability at an individual and team level
• Strong commercial competence and the ability to effectively assess choices to achieve the best outcomes for Customers
• Demonstrate thought leadership on contemporary technical delivery across the entire lifecycle from ideal to realisation of value
• Adapt approach in pursuit of the best solution – has a knowledge base of multiple engineering and software design solutions, devops, data, automation, hosting choices. Strong and demonstrable experience of managing technical service and security
• Detailed knowledge of software design, build and release via DevSecOps principles and practices
• Significant experience of leading and empowering teams using agile development methods and tooling within a DevSecOps environment
• Deliver cost and income targets in alignment with broader risk and capital/funding requirements.

Experience of driving a focus on all risk, governance, conduct and control requirements and of using the context of these in decision making around technology

• Identify, monitor and mitigate commercial and customer technology risks in alignment with the requirement of the regulatory environment
• Able to inspire and engage at all levels through a focus on a non-hierarchical culture of collaboration, transparency and trust across the team
• Well versed in technical architecture principles and deep experience of systems architecture and integration (incl with third parties) and skilled at ensuring we Evergreen modern technology
• Providing a data focused approach, using analytics and insight to make evidence based decisions that explain the ‘why’
• Extensive experience and technical modern engineering knowledge from implementation of a broad range of platforms- End Date: August 1, 2026