With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.

Not your average role…

ScotRail’s Recruitment Assistants play a pivotal role in ensuring a positive and engaging journey for both our hiring managers and candidates throughout the recruitment process. The successful candidate will support the Recruitment Assessors with all aspects of the recruitment process including managing the recruitment inbox, shortlisting applications, booking interviews and coordinating the onboarding process.

The successful candidate will:-

* Support the Recruitment Assessors to effectively manage their vacancies including candidate assessments, shortlisting, booking interviews and candidate engagement.

* Monitor the recruitment inbox and respond to queries within agreed timescales.

* Ensure all recruitment paperwork is collated and stored electronically.

* Provide interview outcomes and feedback to candidates.

* Support hiring managers throughout the recruitment process including providing applications, interview packs and updates on onboarding progress.

* Conduct candidate pre-employment checks including right to work, criminal records checks, references and medicals.

* Any other reasonable duties as required.

What you bring

Essential

* Previous experience supporting recruitment processes including candidate engagement and pre-employment checks.

* Proficient in Microsoft Office applications is essential and experience using recruitment ATS’ is highly desirable.

* Ability to work to own initiative to resolve candidate and hiring manager queries, whilst contributing to the wider team’s performance.

* Effective organisation skills and attention to detail with the ability to effectively manage competing priorities.

* Ability to effectively communicate with stakeholders at all levels both written and verbally.

Desirable:

* HR qualification or working towards a qualification.

* Experience of working with HRIS.

Please note – ScotRail offers a hybrid working model which is typically 3 days in the office and 2 days working from home.

What we offer you

ScotRail offer an excellent rewards package including:

* Contributory Final Salary Pension scheme.

* Free and reduced rate rail travel for you and your family.

* Generous holiday allowance.

* Enhanced company sick pay and family leave including maternity, paternity and adoption.

* Life Insurance cover for 4 x annual salary when you join the pension scheme.

* Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan.

Please note that due to the volume of interest received these vacancies could close prior to the published date.

Selection Process

Selected candidates will be invited to a competency-based interview for week commencing 31st August 2026. All offers are subject to passing our pre-employment checks which include a criminal record check, medical, qualifications and referencing.

Equal Opportunities

ScotRail is seven times accredited as a Top Employer and a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.