GREAT NORTHERN HOTEL – Boutique Hotel in London 

Located in the heart of the vibrant King’s Cross area, the Great Northern Hotel offers a stylish and welcoming escape, making it the perfect spot to rest, relax, and experience the best of London and beyond.

Our restaurants and bars reflect the energy of our surroundings. From vibrant mornings with coffee and light bites to refined evenings of cocktails and fine dining, we create memorable experiences at every moment of the day.

We’re looking for a motivated and enthusiastic Waiter/Waitress to join our front-of-house team!

This is a fantastic opportunity to start or grow your hospitality career in a professional, high-end environment where you’ll learn from experienced colleagues and be part of delivering exceptional service every day.

The Role

As a Waiter/Waitress, you’ll be responsible for delivering friendly, attentive and professional service to our guests, ensuring every dining experience is memorable. You’ll work closely with our kitchen and bar teams while maintaining high standards of service, cleanliness and hospitality.

Key Responsibilities:

• Provide attentive and professional table service, ensuring guests receive a warm welcome and an excellent dining experience
• Take food and beverage orders accurately and deliver them promptly and efficiently
• Set up, maintain, and clear tables in line with service standards
• Anticipate guest needs and respond promptly to requests
• Ensure all service areas are clean, organised, and fully stocked throughout the shift
• Communicate effectively with kitchen and bar teams to ensure smooth service
• Demonstrate good knowledge of menu items, drinks, and daily specials
• Follow all hygiene, safety, and health regulations at all times

About You

You will have:

• Friendly, professional, and guest-focused attitude
• Strong communication and interpersonal skills
• Ability to work well within a team and independently when required
• Good attention to detail and organisational skills
• Ability to remain calm and efficient in a fast-paced environment
• Flexibility to work evenings, weekends, and busy service periods
• Previous experience in a similar role is preferred but not essential, as training can be provided

What We Offer?

• £500 joining bonus!
• Competitive remuneration package
• Free meals on duty
• 30% discount on F&B and up to 50% off hotel stays.
• Paid day off for your birthday.
• 28 days’ holiday including public holidays per annum (pro-rata if part-time)
• Uniform and dry cleaning provided
• Employee Recognition Programs
• ‘Refer a friend’ program
• Season ticket loan after 6 months
• Basic/Statutory Pension Scheme with The People’s Pension
• Access to our Employee Assistance Programme (EAP) via Hospitality Action specialising in hospitality support.
• Regular team-building activities and outings
• Monthly staff afternoon tea
• The opportunity to work at one of London's most iconic boutique hotels.
• A supportive and collaborative working environment.
• On-the-job training and career development opportunities.

If you are passionate about hospitality, enjoy creating memorable experiences and want to develop your career in a stylish and unique hotel environment, we would love to hear from you.

Eligibility:

In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Relevant documentation will be requested at the interview stage.

Please note that applications will ONLY be accepted via Caterer