Ward Administrator

Job overview

An exciting opportunity has arisen within the Newham Directorate for a Part-time band 4 ward administrator 22.5 hours per week. This is a permanent post and we are looking for a highly motivated and enthusiastic person who is looking for a new role in a very busy and challenging environment on a Mental Health Picu ward. As an administrator you will be based on a busy ward offering support to the Multi Disciplinary Team and are often the first point of contact

Main duties of the job

  • Inpatient experience
  • Excellent communication & interpersonal skills within a multidisciplinary team
  • Reliable, flexible & adaptable
  • Ability to use initiative
  • Familiar with the reporting service and KPI reports
  • Chase any outstanding CQUINS and update accordingly
  • Ensure that 72 hour follow-up appointments have been booked
  • Excellent IT knowledge and a comprehensive knowledge of office systems including Microsoft Teams and OneDrive.
  • Ensure RIO is synchronised & updated
  • Paperwork is scanned and uploaded
  • Ordering of suppliers on both Oracle and Clares
  • Assist/cover other ward admin where required

Detailed job description and main responsibilities

We are looking for someone that has a flexible approach to work, who preferable has had inpatient and RIO experience in a Mental Health unit, or someone that is adaptable and willing to learn with excellent IT knowledge and a comprehensive knowledge of office systems including Microsoft Teams and One Drive.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification:

Experience

Essential

  • • At least one year in an NHS/Healthcare environment.s

Knowledge and Skills

Essential

  • • Computer Literacy including MS Teams, Office 365 and OneDrive.
  • • Ability to work without the need for direct supervision.
  • • Ability to prioritise own work.
  • • Ability to deal with distressed clients in a sympathetic manner
  • • Excellent communication skills, including excellent telephone manner.
  • • Ability to maintain strict confidentiality in all matters relating to clients.
  • • Ability to liaise with service users and multidisciplinary teams in a pleasant and helpful manner
  • • Self-motivated.
  • • Flexible.
  • • Ability to work in a team.
  • • Good timekeeping
  • • Ability to work in a very busy and occasionally challenging environments

Education/ Qualification/ Training

Essential

  • • Good standard of written and spoken English
  • . • English GCSE or NVQ1.
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