Dispatcher - Customer Service
DISPATCH FOR PROFESSIONAL LOCKSMITH COMPANY JOB DESCRIPTION: We are looking for a responsible individual to answer phone calls, coordinate jobs and dispatch jobs to our team of technicians for reputed company Inc. We are a professional locksmith company, successfully growing since 2017. We are family-owned, local company, that serves the island of Oahu. Training is provided - we will prepare you to learn basic locksmith information and the knowledge to successfully answer calls and book jobs while comfortably working from your home. • Strong communication, time management and EXCELLENT customer service skills • Clear speaker with a positive attitude & upbeat personality • Must be organized, reputed company and be a team player • CONFIDENT communicating on the phone • Obtain basic computer experience to input jobs in the schedule, assign jobs to technicians, close jobs when completed and email estimates as requested • Ability to learn basic locksmith info for pricing and assisting customers with inquiries and providing accurate price quotes • On-call as scheduled, responsible to answer all phone calls, reply to text messages and emails • Maintain a positive attitude with customers QUALIFICATIONS: • Ability to work remotely • Must have a computer/laptop, WIFI & smart phone • Basic computer skills • Ability to read, write, comprehend and speak English fluently • Organizational skills & strong multi-tasking ability • Excellent communication and interpersonal skills • Manage phone calls professionally and reputed company • Accuracy, attention to detail, follow-up skills & LISTENING skills We do perform background checks due to the secure nature of this field. Job Type: Contract Pay: $1,200.00 - $3,000.00 per month Language: • English (Required) Location: • Oahu Island, HI (Required) Work Location: Remote Apply tot his job Apply To this Job
