DrHouse, Inc.
This a Full Remote job, the offer is available from: Asia, United States, APAC, Philippines, California (USA)
Position Overview:
Remote Virtual Medical Assistant
DrHouse, a pioneer in virtual healthcare solutions, is dedicated to revolutionizing the patient experience!
Do you thrive in a fast-paced environment where you can make a real difference in healthcare? Are you organized, detail-oriented, and possess a passion for excellent service to medical professionals and executives? If so, we want to hear from you!
We are seeking a highly motivated and reliable Medical Virtual Assistant to join our growing team. In this remote position, you will provide critical administrative support to our healthcare professionals and patients, allowing them to focus on delivering exceptional patient care.
Responsibilities:
- Assist patients: Via phone calls as well as respond to all chat inquiries.
- Communication: Draft and send emails to patients with appointment reminders, test results, or other relevant information. Answer patient calls professionally, addressing basic inquiries and directing complex issues to the appropriate healthcare provider. Make outbound follow-up calls to pharmacies and other healthcare offices as needed.
Qualifications:
- Minimum 2 year of experience as a virtual assistant or in a similar administrative role.
- Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
- Must be comfortable answering non-clinical medical questions.
- Willing and able to work US hours.
- Excellent organizational skills with a strong attention to detail.
- Proficiency in Google and/or Microsoft Office Suite
- Working knowledge of medical terminology a plus.
- Fluent written and verbal communication skills in English.
- Ability to learn new software and adapt to changing priorities.
- A positive and professional demeanor with a commitment to providing exceptional customer service.
- Ability to work independently and manage your own time effectively in a remote work environment.
Compensation: This is a full-time, remote position with a competitive compensation package in the range of $400 - $800 USD per month. The final compensation will be determined based on experience and qualifications.
If you are a dedicated healthcare professional seeking an enriching telemedicine career, we encourage you to apply for the Virtual Medical Assistant role at DrHouse. To submit your application, kindly provide your updated resume when you apply with relevant experience to all qualifications for this role.
At DrHouse, our commitment is to provide outstanding healthcare services to patients throughout the United States.
DrHouse is an equal opportunity employer. We embrace all qualified applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, or protected veteran status. Discrimination based on disability will not be tolerated.
