Learning and Development Assistant
Owen Reed is looking for a bright, confident and proactive Learning & Development Assistant to join a busy team in London. You will help coordinate training and development programmes across the firm, working with colleagues, trainees, speakers and external providers in the UK and internationally.
The successful candidate will have experience in HR within a professional services environment, ideally in learning and development. You will be highly organised, adaptable and comfortable taking ownership of several priorities while delivering a first-class service.
Key responsibilities
- Coordinate professional skills courses with the US L&D Administrator, including course schedules, EU/APAC sessions, pre-work, materials, attendance records, evaluations and trainer liaison.
- Send invitations to speakers and trainees, act as a point of contact and maintain accurate records of mandatory trainee training.
- Support Trainee Induction in London and Hong Kong, liaising with HR, booking external training and team-building activities, coordinating invitations and arranging the trainee dinner.
- Coordinate NQ Induction schedules, speaker and NQ invitations, and the NQ dinner.
- Work with the L&D Manager on the Associate Development Centre , including schedules, invitations, pre-meetings, MBTIs, learning sets, facilitators and actors. Support live sessions, Zoom links and breakout rooms.
- Assist the Senior L&D Advisor with Future Leaders Programme administration, including 360-degree feedback, development and assessment centres, venues, travel, assessments, coaching sessions and learning sets.
- Help coordinate management development programmes, including workshops, venues, invitations, travel, psychometrics and liaison with internal and external providers.
- Process invoices, track spending against the L&D budget and gather supplier rate information.
- Coordinate language lessons with the language agency, including student onboarding and invoices.
- Keep L&D intranet pages, training information and registration links up to date.
- Administer professional qualifications, including trackers, clawback forms, new requests and invoices.
- Support Learning Management System access, training and queries from admin users.
- Process membership renewals, invoices and expenses, maintaining accurate records.
- Provide HR Helpdesk support one day per week, working with HR colleagues on general administration requests.
- A degree-level qualification.
- Previous experience as a Learning & Development Assistant within a professional services firm.
- Experience organising events both on and off site.
- Excellent written and verbal communication skills.
- Strong organisation and attention to detail, including the ability to check your own work.
- The ability to meet deadlines and work effectively under pressure.
- Initiative and the confidence to work with minimal supervision, alongside a collaborative approach to team working.
- A flexible, enthusiastic and adaptable manner.
