Medical Records Specialist / Data Entry
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. # Answer phone calls concerning various ROI issues. # If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. # If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. # Logs medical record requests into ROI On-Line database. # Scans medical records into ROI On-Line database. # Complies with site facility policies and regulations. # At specified sites, responsible for handling and recording cash payments for requests. # Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. demonstrated success responding to customer inquiries.
High School
Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus.Knowledge of medical terminology is a plus. MRO's employees work at client facilities throughout the United States.
Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.