Remote Patient Monitoring

QUALIFICATIONS

Education

  • Graduate of an accredited Medical Assistant Program
  • Graduate of an accredited school of nursing

Experience/Skills

  • One year RPM related experience in a healthcare setting, OB and chronic disease management preferred
  • Communicates and interacts professionally with others
  • Works cooperatively with patients and their significant others, all clinic staff, other hospital workers, director, visitors, and contracted staff
  • Works as part of a team and independently

Required Licenses/Certifications

  • Provides health certification at the time of employment, indicating that employee is free of any infectious process, including tuberculosis, and is in general good health. Certification must be renewed annually
  • Permits criminal background check as required by Indiana State Department of Health
  • Provides proof of valid driver’s license
  • Registered Nurse, Licensed Practical Nurse - currently licensed by the State of Indiana
  • CPR (BLS) certified – to be renewed as required

Working Conditions/Requirements

  • Potential exposure to infectious substances
  • Patient home visits to provide equipment set up, education, trouble shooting
  • Clinical/Hospital work environment
  • Provides own reliable transportation
  • Maintains insurance against liability for personal injury, death and property damage arising out of ownership, maintenance, and use of automobile - to be renewed as applicable

ROUTINE RESPONSIBILITIES

Behavioral Expectations

  • Consistently complies with established Behavioral Expectations
  • Must be self-motivated

Nursing Duties

  • Monitor patient vital signs and health data using remote devices
  • Analyze data trends to identify potential health risks
  • Provide patient education and support about health data
  • Collaborate with healthcare professionals to tailor care plans
  • Document patient interactions accurately in electronic health records – daily outreach calls to patients
  • Coordinates patient care with care management/PNN team members, specialists and primary care providers
  • Works independently as needed with a high degree of detail orientation
  • Home visits required

Documentation

  • Provides documentation (to the patient’s primary care provider or specialist) that clearly reflects the care being

provided – document RPM data in EHR

  • Accurately track all patient RPM care management time to ensure compliance with programming/billing requirements

Office Duties

  • Monitor all RPM devices; multi-service line (not limited to: HTN, Diabetes, Heart Failure, COPD, Maternal Health) via partner platform
  • Answers phone with a smile and directs calls to the appropriate team member
  • “Manage up” all staff members and provide a professional, warm handoff as appropriate

Department Specific Focus

Communication with clinical/clerical team

Full time/Day shift
80 hours/Biweekly

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