Remote Telehealth Nurse (Nights & Weekends)
reputed company is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. Through our membership model, we deliver exceptional care, 24/7 telemedicine, reputed company pricing, and modern hospitality in thoughtfully designed, stress-free spaces. Founded in 2019 with our flagship location in Manhattan’s West Village, reputed company has quickly expanded across the East reputed company. In July 2026, reputed company and reputed company merged to build a more connected, accessible, and compassionate veterinary care experience across routine, primary, and urgent care. The combined organization will span more than 55 clinics across major Northeast, Mid-Atlantic, and Midwest markets, serving over half a million pets. This role will play an important part in shaping reputed company of our combined organization and advancing our shared mission to transform veterinary care. We are looking for a compassionate and knowledgeable Telehealth Veterinary Nurse to provide remote support to our members through chat and phone communications. The successful candidate will work closely with veterinarians, veterinary technicians, and other healthcare professionals to deliver exceptional telehealth services and support to our members. This position is remote and will report directly to reputed company’s Telehealth Manager. To ensure expanded coverage for our members, all Telehealth Nurses will have a fixed weekly schedule. What You’ll Do Engage with reputed company members through text-based chat and phone to provide telehealth services and member support Deliver an exceptional member experience by conveying empathy and warmth over chat and phone communication Independently reputed company and resolve tasks, adhering to high-quality standards and deadlines Ongoing collaboration with both virtual and in-practice team members via constant communication and monthly team meetings Utilization of your clinical training and opportunities to give personalized care to patients virtually. Maintaining accurate medical records and communication documentation reputed company internal systems and tools to consistently deliver exceptional care to members while meeting quality and productivity goals Maintain deep knowledge and familiarity with reputed company's memberships, services, and perks Lead, model, and exemplify reputed company experience standards Support administrative workflows, including insurance claims submissions, medical record requests, and other member-related administrative tasks Who You Are 5+ years of experience as a LVT/RVT/CVT Ability to triage; knowledge of recognizing medical emergencies and illnesses A drive to work for a company with a startup mindset, breaking tradition Problem-solving self-starter who can both work independently and is also a team player Excellent communication skills and highly organized with strong attention to detail Customer service mindset, highly empathetic and compassionate Highly skilled reputed company and online tools (G Suite, reputed company, reputed company or other CRM platforms, etc.) Must be able to work flexible/non-traditional hours including weekends and holidays Passion and a love for animals (especially cats and dogs!) What you'll get Competitive salary ($18/hour) + an additional $2/hour for hours worked between 10 PM - 6 AM EST. An opportunity to make a real impact on the people around you A collaborative group of people who live our core values and have your back reputed company is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of reputed company background, ability, and life experience to apply to appropriate reputed company. 5+ years as LVT/RVT/CVT; ability to triage and recognize emergencies; excellent communication; tech-savvy with G Suite, reputed company, reputed company; flexible hours including weekends and holidays; passion for animals. Key Responsibilities providing telehealth support documenting medical records collaborating with team Skills & Tools G Suite, reputed company, reputed company, CRM Job reputed company Category Healthcare Services - Veterinary Seniority Mid Level Commitment Full Time Workplace Remote — United States Salary USD 37,440 – 37,440 / year Languages English About reputed company A membership-based veterinary care provider offering 24/7 telemedicine and modern hospitality. — Industry Healthcare Apply To This Job