Retail Crime PSI Level 1 - Police Staff
Job description
Main Purpose of Role
To deliver professional, proportionate, and effective investigations into retail crime, ensuring high standards of evidence gathering, victim care, and case progression in accordance with PIP Level 1 requirements.
This is an opportunity to play a key role in tackling high-volume offending and offenders, protecting local businesses, and improving outcomes for victims. You will investigate a range of offences including theft, fraud, criminal damage, and assaults linked to retail environments.
Working as part of a dedicated team, you will contribute to targeting prolific offenders, reducing repeat victimisation, and supporting wider neighbourhood priorities.
This role will also include attendance at court when required.
Key Responsibilities
- Conduct professional and proportionate investigations into retail crime offences
- Gather and secure evidence, including CCTV, witness statements, and exhibits
- Identify and develop reasonable lines of enquiry
- Interview suspects and witnesses in accordance with PACE
- Prepare case files in line with the National File Standard
- Use intelligence to identify repeat offenders and linked offences
- Work in partnership with retailers, security teams, and local partners
- Provide a high standard of victim care in line with the Victims’ Code
Shift allowances/benefits: Unsocial hours payments will be made in line with Force Policy.
For further information about the role please contact Chief Inspector 3705 Kylie Davies ().
Key Skills & Experience Required - Essential Criteria
Qualifications & Training
- Accredited PIP Level 1 Investigator under the Professionalising Investigations Programme.
- Knowledge of:
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- Criminal law relevant to retail crime (e.g. Theft Act, Fraud Act)
- CPIA and disclosure requirements
- National File Standard
Experience
- Experience of investigating volume crime or similar offences
- Demonstrable experience of:
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- Gathering and recording evidence (CCTV, statements, exhibits)
- Interviewing suspects and witnesses
- Case file preparation for criminal justice outcomes
- Experience of working with partners (e.g. retailers, security teams, local agencies)
Skills & Abilities
Investigative Skills
- Ability to apply a structured investigative approach
- Competent in identifying reasonable lines of enquiry
- Ability to manage multiple investigations effectively
- Ability to identify patterns of offending
- Use of information and intelligence to support investigations
Communication Skills
- Clear and effective written communication (statements, case files)
- Ability to communicate professionally with victims, witnesses, and partners
- Skilled in conducting suspect interviews in line with PACE
Organisational Skills
- Effective time management and prioritisation
- Ability to progress cases within set timelines
Other Requirements
- Ability to work flexibly, including shifts where required
- Competent in the use of IT systems and digital evidence platforms
Desirable Skills & Experience
- Experience dealing with retail or business crime
- Knowledge of prolific offender management
- Experience working with partners such as Business Improvement Districts (BIDs)
- Understanding of problem-solving policing approaches
Benefits:
Some benefits of working for Nottinghamshire Police include but are not limited to:
Pension scheme – We pay around double the member contribution
Support networks and wellbeing
Annual leave entitlement – Starting at 24 days and increasing with length of service
Blue Light Card discounts
Flexible and agile working where suitable
Please see attached document titled ‘Police Staff Benefits’ for further benefits and information.
To Apply:
When applying, please complete the information on the next few screens.
The attached Job Description provides further details about the role.
When applying, refer to the person specification to evidence how you demonstrate your suitability for the role, ensuring the four areas have been considered.
You can also attach a supporting statement of no more than 2000 words referring to the person specification to evidence how you demonstrate your suitability for the role, along with your CV.
Please ensure any documents you attach during your application do not have your name or any identifiable personal details included within the text or the document name (including any images), so that your application can remain anonymous.
Vetting Level – Recruitment – you must have resided in the UK for at least the last 3 years, with less than 12 months spent abroad (some exceptions for those living on a UK military base).
IMPORTANT INFORMATION:
For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer. However, an agreement has been made whereby all tenure and length of service will be honoured.
All applicants will be subject to the Nottinghamshire Police Vetting Policy.
Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.
Reasonable adjustments will be considered at a later stage for candidates successfully shortlisted. Please be aware, this will not cause any detriment or impact to your application, our aim is to support you throughout the process.
