Customer Support Representative - German Speaker (Remote, from 23 Oct)

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We're recruiting a Customer Support Representative for a growing team in Athens, Greece.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What We Offer:

  • Relocation support available

Your Responsibilities:

  • Stay calm and clear with customers even when they're frustrated
  • Flag recurring issues so they can be addressed at the source
  • Follow up on open cases rather than letting them sit
  • Respond to customer questions across phone, chat, and/or email

Requirements:

  • Fluent German
  • Able to stay organized when handling multiple cases at once
  • Clear, professional communication style, written and verbal
  • Comfortable in a fast-moving, customer-facing role

Relocation Package:

  • 2 Weeks hotel accommodation + Flight ticket (inside the EU)
  • Airport Pickup
  • Real Estate Agency fee

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

We review applications on a rolling basis, so it's worth applying sooner rather than later.

This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.
Back to blog

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...