Regional Learning Partner - Manchester & Merseyside Area
Summary
The Regional Learning Partner role supports the region through a learning lens. This is a field‑based role, spending five days a week traveling to stores across the region to facilitate, coach, develop and inspire colleagues at all levels. You will partner with store leaders, taking a strategic approach to drive performance and productivity through learning and development solutions. In this role, you will create a strong learning culture, support the region in transformation projects, and deliver local Learning Plans to ensure colleagues and leaders are equipped to perform at their best.
All the details
We\'re looking for a passionate Regional Learning Partner to join our team and play a pivotal role in developing remarkable people across our retail regions. If you thrive on creating impactful learning experiences, championing inclusive talent pipelines, and driving performance through innovative people practices, this is your opportunity to make a real difference. From bespoke Academy programmes to transformational training initiatives, you\'ll be at the heart of empowering our colleagues to grow, succeed, and deliver the magic of M&S every day.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
Key Accountabilities & Responsibilities
Brilliant Basics
- Drive the completion of regional mandatory E Learning to ensure stores are legally compliant.
- Leading regional MyWelcome hubs to ensure onboarding consistency and a brilliant business welcome.
- Lead the retail induction experiences for all levels, including early careers, apprenticeships, and employability schemes.
- Complete Learning plans for all learners attending the academy in conjunction with the Customer Assistant - Learning and Academy Store Teams.
- Custodian of the learning experience – ensuring the Academy principles are robustly adhered to, to deliver an exceptional learning experience for all; monitoring and taking action when needed.
- Support all levels of regional talent on learning programmes through regular check‑ins and ongoing development support.
- Line manage and coach the Customer Assistant - Learning, ensuring clear development plans are in place.
Supporting People Transformation
- Partner store management teams to deliver the learning and development element of People transformational projects including Store Openings, Closures, and Renewals.
- Coordinate the delivery of all transformational technical and behavioural training for the region.
Delivering Local Learning Plan
- Champion learning products, policy, and people practice, and use expertise to drive learning initiatives, both technical and behavioural, across the region to support the delivery of the Retail People Plan.
- Use multiple sources of data such as MyHR and Power BI to identify regional performance opportunities that could be supported by a learning intervention.
Everyone\'s welcome
We are ambitious about the future of retail. We\'re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We\'re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you\'d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\'t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
